Privacy Policy

Last updated: October 20, 2025

Overview

Look, we get it - nobody really enjoys reading through privacy policies. But here at Jandral Forge, we're pretty straightforward about how we handle your info. We're an architecture studio based in Vancouver, not some massive tech corp, so we keep things simple and honest.

This policy covers what we collect when you visit our site, reach out for a project consultation, or just browse our portfolio. We don't sell your data, we don't spam you with nonsense, and we're not gonna pull any weird tricks. That's not how we roll.

Information We Collect

When You Contact Us

If you're reaching out about a potential project or just have questions, we'll collect your name, email, phone number, and whatever details you share about your project. Pretty standard stuff - we need this to actually talk to you about your architectural needs.

Website Usage Data

Like most websites, we collect some basic technical info - your IP address, browser type, which pages you visited, how long you stayed. Nothing creepy, just helps us understand if our site's actually working properly and what content people find interesting.

Project Information

If we end up working together, we'll naturally collect info related to your project - site details, design preferences, budget considerations, all that jazz. This is necessary for us to do our job and create something you'll actually be happy with.

How We Use Your Information

We're not gonna beat around the bush here. We use your info to:

  • Respond to your inquiries and provide project quotes
  • Keep you updated on your project's progress if we're working together
  • Send occasional updates about our studio (only if you've said it's cool)
  • Improve our website and figure out what's working and what's not
  • Meet legal requirements and keep proper business records
  • Show relevant project examples that might inspire your own design

We're not using your data for anything shady. If we wanna share your project in our portfolio, we'll always ask for permission first. Your trust matters more to us than a flashy portfolio piece.

Who We Share Data With

We keep your info pretty close to the vest. Here's the honest breakdown:

Service Providers

Our email hosting, website hosting, and cloud storage providers. They're bound by their own privacy agreements and aren't allowed to use your data for their own purposes.

Project Consultants

Sometimes we bring in structural engineers, environmental consultants, or other specialists. They'll only get the info relevant to your project, and they're under professional confidentiality agreements.

Legal Requirements

If we're legally required to disclose info (like through a court order or regulatory requirement), we will. But we'll fight it if we think it's unreasonable.

Nobody Else

We don't sell your data. We don't trade it. We don't give it to marketing companies. That's not our business model, and frankly, it's just not right.

Cookies & Tracking

Yeah, we use cookies. Not the delicious kind, unfortunately. These are small files that help our website remember things and work properly. We use:

Essential Cookies: These are necessary for the site to function. You can't really opt out of these without breaking the website.

Analytics Cookies: Help us understand how people use the site. We use this to make improvements. You can disable these in your browser settings if you want.

Most browsers let you control cookies through their settings. Just know that blocking all cookies might make some features not work as smoothly.

Your Rights

Under Canadian privacy laws (PIPEDA, specifically), you've got rights. Here's what you can do:

1
Access Your Data

Ask us what info we have about you. We'll give you a copy within a reasonable timeframe.

2
Correct Your Data

If we've got something wrong, let us know and we'll fix it.

3
Delete Your Data

Want us to delete your info? We'll do it, unless we're legally required to keep it for business or regulatory reasons.

4
Opt Out of Communications

Don't wanna hear from us anymore? Just say so. There's always an unsubscribe link in our emails, or just shoot us a message.

Data Security

We take reasonable precautions to protect your data. Our systems use encryption, we limit who has access to personal info, and we regularly update our security measures. That said, no system is 100% secure - that's just reality. We do our best, but we can't guarantee absolute security.

If there's ever a data breach that affects you, we'll let you know as soon as we're aware of it and take steps to minimize any damage.

Questions or Concerns?

If you've got questions about this policy or how we handle your data, just reach out. We're real people here, and we're happy to talk through any concerns.

Get In Touch

Email: studio@jandralforge.info

Phone: (604) 555-0247

Address: 421 West Hastings Street, Suite 1205, Vancouver, BC V6B 1L5, Canada

Changes to This Policy

We might update this policy from time to time - usually when laws change or we adjust how we do things. If there's a major change, we'll let you know via email or a notice on our website. The "last updated" date at the top will always show when we made the most recent changes.